You can take a look at our store https://store.tms-plugins.com/login where you can find your purchase code. When you make purchase of our plugin, you receive email with credentials for our store  which you can use for login.
Requirements and flow for the customization:
– Customer request some custom work by providing detailed instructions about it and temporary WordPress admin credentials (if there is some example)
– Our development team will estimate the price and time which depends on the complexity of the request and business logic of company is this will be implement in core of plugin
– After the agreement, we are proceeding to the payment via PayPal
– After received payment, customer provide us temporary WordPress admin credentials​ and we start working on that request
Included support covers help with bugs and general inquiries for the plugin features, but not writing custom code.
As you’re developing some custom solution if you need our assistance we can offer you our paid customization service.
Please note that standard support does not include:
– Customization services;
– Installation services;
– Writing MySQL queries;
– Writing advanced CSS;
– Resolving and debugging third-party software and hardware issues;
– Preparing files and tables;
– Skype, Teamviewer calls, Remote sessions or etc.
Support with such requests can be provided on a paid basis.
License depends on subscription plan that you purchase:
Basic – Full plugin that can be used only for one domain or project.
If your multiple sites are sub-sites of the same domain, and apply to the same project, you can use one license.
Pro – Full plugin that can be used for 3 domains.
Developer – Full plugin that can be used on unlimited number of domains.
The prices for these licenses can be found here, and they are based on either a yearly subscription, or a lifetime purchase (depending on what you choose) and all licenses include support and monthly updates the whole time the subscription lasts, unlimited tables, unlimited charts, conditional formatting and separate database support.
If you cancel subscription after one year, plugin will still work properly and you will have all your settings. You will not receive new updates and you won’t be able to submit tickets with our customer support.
