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At Melograno Venture Studio, customer satisfaction and long-term relationships are our highest priority. We are confident in the quality and reliability of wpDataTables, but we also understand that in certain situations a refund may be necessary.
Due to the digital nature of the product, which means it cannot be physically returned, and because of potential abuse and piracy risks, our refund policy is limited to specific conditions. We therefore strongly encourage all customers to carefully review the product before purchasing.
To help with that, we provide:
These resources allow you to thoroughly test wpDataTables before making a purchase.
If you experience any technical difficulties with your copy of wpDataTables, we kindly ask that you first contact our support team via the “Contact Support” button, available when you log into our store. In the vast majority of cases, our support team is able to resolve the issue.
If the product is malfunctioning due to an advertised feature not working as intended and our support team is unable to resolve the issue, you may request a refund under the following condition:
- Refunds are available only within 15 days of the original purchase date.
When submitting a refund request, we kindly ask that you include feedback describing the issue. This helps us continuously improve wpDataTables with each release.
- Refunds are not available after 15 days from the original purchase date.
- Refunds do not apply to license renewals or upgrades.
- Refunds will not be granted if the product works as described but does not match personal expectations or assumptions about how it should work.
By completing a purchase on our website, you acknowledge that you have reviewed the product information, demo, and documentation, and that you understand and accept this refund policy.
Thank you for choosing wpDataTables and for supporting our products. Your trust means a lot to us.
